Frequently Asked Questions

"I look forward to answering questions you may have. Just call me at 860-742-5540." ~Lori G., Manager

What is self storage?
We rent secure storage rooms for business and personal use. You have control over what is stored in your unit. You own the lock and keep the key.

Who rents self storage?
Our individual users include homeowners preparing to sell their homes, or beginning remodeling projects, automobile or motorcycle owners storing their vehicles, students going home for the summer, travelers storing household items while overseas, and apartment dwellers or homeowners needing extra space.

Our business clients include lawyers, accountants, and doctors storing office documents, retail businesses storing merchandise, furniture and equipment, and contractors storing construction equipment and building materials.

Are the storage units heated or cooled?
We have climate controlled and regular storage units.

When should climate control be used?
Consider renting a climate-controlled space for the following items: appliances, furniture, musical equipment, crystal and glassware, books, electronics, equipment/devices, computers, fine linens, clothing, mattresses, business files/records, paintings and pharmaceutical products. Any items that could be damaged by extreme temperature changes or high humidity should be stored in a climate control unit. Also, it is much nicer to access a heated storage space in the winter.

How to rent from us?
Stop by or give us a call. We'll provide you with current unit availability and prices. If you decide to rent from us, we'll ask you to review and sign our rental agreement. We'll work hard to make your storage efficient and convenient. Request a Reservation Online now!

How do I pay?
We accept Visa, MasterCard, cash and checks. Payments can be made in person, through our online payment system, or by our automatic credit card payment plan.

Are there any items that I can not store?
Yes, you can not store food or perishable items, flammable items, explosives, hazardous materials. Our lease describes these restrictions in more detail. Please contact us if you have questions on storage of a particular item.

What size storage units do you have?
We rent a wide variety of sizes. Our smallest units are great for storing boxes and clothing. Our largest units can hold the furnishings of a four bedroom house or an automobile. Please see our table of unit sizes.

How long can I stay - or do I have to stay?
As long as you wish. Our rental agreements are based on a month to month tenancy.

What kind of security do you have?
The facility has a perimeter fence with a computer access gate. Our Office Manager is on site 6 days a week. We have 15 cameras located throughout the facility for additional protection.

What are your office hours?
Monday - Friday 10:00 am - 5:00 pm
Saturday 9:00 am - 3:00 pm

What are your gate hours?
6am - 10pm 7 days a week